The Independent
Questions of Cash: The Independent
Q. My wife bought me a Canon IXUS V3 digital camera. After my wife died in December 2008 I did not feel like using the camera, until my daughter persuaded me in October 2010 to visit her. When I turned on the camera there was no picture in the window. When I looked on [...]
Questions of Cash: The Independent
Q. I was on holiday in Mallorca in April last year, when the volcanic ash emergency struck. My hotel was booked via Alpharooms.com. I was to have stayed from April 13 to 20, paying £133.35. Because of the eruption, we had to extend the stay via Alpharooms until April 29, at an extra £147.97. [...]
Questions of Cash: The Independent
Q. I have had a PayPal account since 2007, using my standard email address. I also use this email address for my business: my trading on eBay is my only form of income. PayPal has been the lifeline of my business. My problem came when I created a second account for personal use with a [...]
Questions of Cash: The Independent
Q. My daughter was recently made redundant, without notice, by Blue Salamander, a shop in Milton Keynes. This was on the day she was due to be paid her monthly wage, therefore she was left with no money. Although the store had been gradually closing its outlets, the decision was a surprise as it [...]
Questions of Cash: The Independent
Q. I am receiving a paltry rate of interest on my Santander ‘Easy ISA’. Last year I received just £22.34 interest, compared to £373.79 the year before. I should have been notified of this reduction in interest rate: I would have switched to obtain a better interest rate. ZG, Leicester.
A. A spokeswoman for Santander says: “We were [...]
Questions of Cash: The Independent
Q. I recently inherited some money in France. On 31 March, I paid-in a cheque of €81,000 from my French bank account into my HSBC branch, to deposit in my sterling account. HSBC then wrote indicating that this would take six to eight weeks, attaching the terms and conditions for the transaction, but not [...]
Questions of Cash: The Independent
Q. I have a pension, the subject of a Section 32 Buyout, held by Aviva. This will mature soon. Last September I received a letter from Aviva confirming this, explaining that “We will write to you no later than six weeks before your retirement date” with details of the payments I am due to [...]
Questions of Cash: The Independent
Q. I took out an ISA with Nationwide a few years ago. On its annual maturity, I have always re-invested it with Nationwide as it has generally offered a competitive rate. It is currently a fixed-rate ISA of £3,833, which was opened on 7 March 2011. I’ve not paid into any other ISA in that [...]
Questions of Cash: The Independent
Q. I applied at end of January for a £12,000 loan from Santander and on 7 February I received confirmation that this was successful and I received contract paperwork to sign and return. I returned the signed contract and on 11 February I received confirmation that the £12,000 had been paid into my current account. [...]
Questions of Cash: The Independent
Q. I have been contacted by Santander regarding my investments. In November 2009, I invested in three property and stockmarket Guaranteed Growth Plans for a fixed term of five and a half years. I was told when I took them out that Santander was covered by the Financial Services Compensation Scheme. I have now been [...]
